Privacy Policy for Vivaaha
Effective Date: 15-JULY-2024
This privacy policy applies to the mobile application Vivaaha, developed exclusively for the customers of THE KTM JEWELLERY LIMITED by Daivel Universal Software Solutions. We respect your privacy and are committed to protecting any personal information you may provide while using this app.
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1. Who We Are
Vivaaha is a mobile application created to enhance the customer experience of THE KTM JEWELLERY LIMITED . The app is developed and maintained by Daivel Universal Software Solutions on behalf of THE KTM JEWELLERY LIMITED .
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2. Information We Collect
The app may collect limited information to ensure proper functionality and customer service. This may include:
• Basic contact information (e.g., name, phone number) — if provided by the user
• Device and usage data (e.g., device type, app crash logs) for performance improvement
• Location data — only if required for a specific feature, and with your permission
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3. How We Use the Information
The data collected, if any, is used solely for:
• Improving the performance and functionality of the Vivaaha app
• Providing personalized features and updates to customers
• Responding to customer queries or support requests
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4. Data Sharing and Privacy
We do not share, sell, or disclose any personal data to third parties.
All user data remains confidential and is used only by THE KTM JEWELLERY LIMITED and Daivel Universal Software Solutions for app-related purposes.
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5. Third-Party Services
We may use trusted third-party services (such as Google Firebase or analytics tools) only to monitor app performance and fix issues. These services are bound by their own privacy practices and do not access your personal data without consent.
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6. Data Security
We implement standard security practices to ensure the safety of your data, including encryption, secure storage, and access controls.
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7. User Rights
You may contact us at any time to:
• Request access to your data (if applicable)
• Request deletion of your data
• Ask questions about how your data is used
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8. Refund Policy
No Refund will be processed at any cost only product can be purchased
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9. Contact Us
If you have any questions regarding this privacy policy, you can contact us at:
THE KTM JEWELLERY LIMITED
No-636, Vivaaga Building, Oppanakara Street, Coimbatore - 641001
Toll-Free Number: +91 422-6800000
Email: techsupport@ktmj.org
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10. Policy Updates
We may occasionally update this policy. Any changes will be reflected on this page with an updated date.